[Resolved] Citrus Payment Solutions — payment is not | |
Dear sir While filling form of online nios (Ode) registration on 31/12/2017 an amount of rs. 1212 nios citrus txn#[protected] deducted from my account but nios status is still showing payment not made But amount got deducted why this is happening? In other gateways it never happens if happen refunded within minutes or one hours but in this case the amount is not refunded so please help me Was this information helpful? | |
Mar 26, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Recently i paid a fees for entrance exam of national institute of fashion technology of ₹1500 by citruspay wallate
This payment is failed but money deducted from my wallet i did not received any claim money
I write many complaints but you are replying any single complaint. transaction id 1044711 this id recived on citruspay app
Other transaction id recived on mail is
CTX[protected]
Transaction held on[protected] at 3:54 pm