[Resolved] Citrus Payment Solutions — Payment is not done still to rie Mysore but money is deducted

Benifit For you

from Ranaghat, West Bengal

Address:	Mumbai City, Maharashtra, 400052
Website:	www.citruspay.com

I have applied for rie mysore 2017.in the payment page i have paid rs 806 through my sbi card via citrus. A message was received from sbi that you have paid rs 806 at citrus with txn #[protected]. But my in my application still showing payment status unpaid. Please resolve my problem as soon as possible because the last date is 10th may. Used email :[protected]@gmail.com

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Jun 8, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the TXN[protected] done on 07/05.2017 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Comments

Sunit Sinha

from Asansol, West Bengal

I have done all my payment steps in RIECEE, my bank deducted money from my account but an error message was appeared on screen so please help me and refund my money

Citrus Payment Solutions Customer Care's response, May 11, 2017

Verified Support

Hi Sunit,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team