[Resolved] Citrus Payment Solutions — Payment made for an order through Zara

[Resolved] Citrus Payment Solutions — Payment made for an order through Zara

A Anuradha Balouria Sep 1, 2021 Sep 1, 2021 This thread was updated on Sep 1, 2021

Hi, This is Lt Anuradha. I’ve done a payment through Gpay ([protected]) for Rs. 3070 on 25 Aug 21 for an order through Zara. Amount is debited iro Citrus Solutions Pvt Ltd however payment status at Zara is showing cancelled/payment failed. Amount is already debited from my account and Zara customer support replied that they have not received the payment yet. Please resolve this issue, finalise the payment so that my order is confirmed. Regards, Was this information helpful? No (2) Yes (1)
Oct 14, 2021 Complaint marked as Resolved Verified Support Sep 01, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
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