Citrus Payment Solutions — Payment made through iim rohtak website but it shows not done.

Address:iim rohtak admission webdite

Dir I received this message from bank
Dear Customer, Thx for INB txn of Rs.3890 frm A/c X0085 to Citrus Pay. Ref IGALADYMO3 on 25Apr21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI
Sir, I did a netbanking payment through iim Rohtak website which diverted to your app but not showing in iim rohtak website.
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Verified Support
Apr 27, 2021
Citrus Payment Solutions Customer Care's response
Hi,

Please note that this is a successful transaction via Citrus Transaction Id - OL[protected]
at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.

Regards,
Citrus Support Team
May 02, 2021
Updated by Rishirajsingh1
IIM Rohtak Vendor refused to have recieved the payment. I had to make second payment to get the application completed .Please return the first amount as Citrus has failed to pay the vendor.This payment was not recieved by IIM Rohtak.You have kept it please return my money.

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