[Resolved] Citrus Payment Solutions — payment made to bizo online pvt. ltd

humtumrpm

from Hyderabad, Telangana

Address:

New Delhi, Delhi, 110046

I had made a payment of Rs 1296/- on 17th march 2018 to M/S Bizo Online Pvt Ltd. towards purchasing of 2 Pcs Piegon Hair and Body wash big size. sir I have not received the product as of now and besides trying several times to contact them on their customer care no [protected] the same number is not reachable or the call gets automatically disconnected. there is no other number showing on their portal to reach them. I want to ask u all if this type of merchants u people have authorized through your payment portal, then what is the fun making payment online if it is not secure or guaranteed

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May 13, 2018

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team