Citrus Payment Solutions — payment made to nios but still showing payment not made

Hi,

I have made payment to nios as on dtd. 15.02.2018 using my hdfc credit card but after passing 6 days still status is showing that payment not made.

Nios1136045
Mobile no - [protected]

Kindly update me the status why status is still not get changed

I have also attached my statement of credit card along with this complaint.

Kindly check and confirm.
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Citrus Payment Solutions customer support has been notified about the posted complaint.
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Dear Customer,

I request you to share your Card No., transaction details, registered contact details & complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Now my issue is get resolved thank you

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