[Resolved] Citrus Payment Solutions — payment matter | |||
We have made payment of rs. 4248/- to renew tally tss on 21/07/2017 online from our pnb account, bahadurgarh branch. Amount debited to our account but with remarks 'payment not successful' transaction ref: Citrus p/[protected]/[protected] dt. 21/07/2017 Pnb txn. S54239320 Please credit the amount to our account Thanks Rajiv hydraulics pvt. Ltd. Was this information helpful? | |||
Aug 31, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Citrus Payment Solutions Customer Care's response Hi Rajiv, We would like to inform you that the Merchant Txn ids -[protected] is not successful at our end. Amount for the same shall be refunded to you within 7 to 10 bank working days. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team