[Resolved] Citrus Payment Solutions — Payment not credited for bbmp property tax

Jaishree Kusre

Address:	560103
Website:	BBMPTAX.Karnataka.gov.in

This is with reference to transaction id [protected] towards payee citrus payment solution done on june 20 2016, sum of rs 4934 has been debited from my account in favor of bbmp property tax for year[protected] but the same has not been credited as the bbmp site shows payment status of paid amount as 0.

The gateway did not return to the bbmp site once the money was debited successfully from the bank. please advice. i am unable to print the receipt of the amount that i have already been debited from my account.

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Aug 7, 2021

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hey Jaishree,

We would like to inform you that we are unable to trace any such amount for the said transaction received at our end.

It might be an accidental debit, hence, request you to contact your bank for the same.

In case of more help, request you to mail us at [protected]@citruspay.com.

Thanks,
Citrus Support Team