Citrus Payment Solutions — Payment of property tax at ghmc has not been updated

It is to state that the upi transaction ref #[protected] of amount 2, 011/- rupees paid on 27th april 2020, is still showing in ghmc app uncleared.
I could not download the payment receipt .
Kindly help to resolve the issue.
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Hi,

Apologies for the inconvenience.

As checked, this was a failed transaction and amount for same has been refunded on 22/04/2020 via RRN[protected]. Request you to connect with your issuing bank with the given details for further assistance.

Regards,
Team Citrus

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