Citrus Payment Solutions — Payment of zara order failed but the money got deducted

Citrus Payment Solutions — Payment of zara order failed but the money got deducted

R Rakshanair

I placed an order on Zara app recently and tried posting through your payment gateway. The amount of 6070 got deducted but the order never got placed. The money was deducted from my back account but it was not against the zara order. Kindly help resolve this issue as soon as possible. Was this information helpful? No (0) Yes (0)

1 Comment	Share
Submit Close

Related Citrus Payment Solutions reviews

View all 2969 Citrus Payment Solutions Reviews

Comments

Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Please note that this is a successful transaction via Citrus Transaction Id - OL[protected] at our end.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.

Regards,
Citrus Support Team