[Resolved] Citrus Payment Solutions — payment status remained fail even after successful payment

[Resolved] Citrus Payment Solutions — payment status remained fail even after successful payment

D Devraj Dinker

Hi, Please help me out with this issue of payment failure. I have paid the fee through upi. I have successfully paid the amount and money also got deducted from my account but when i re logged in, it shows that your last transaction was unsuccessful. Payment status is fail. I have checked 2 - 3 times but it shows the same thing. Please help me to get my money back. With regards Devraj dinker +1 photos Was this information helpful? No (0) Yes (0)
May 28, 2020 Complaint marked as Resolved Verified Support Apr 15, 2020 Citrus Payment Solutions Customer Care's response Hi Devraj, As checked, this is successful transaction via merchant transaction id HCU05547920200413182026226 and source transaction id UPI[protected]. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end. Regards, Team Citrus
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