Citrus Payment Solutions — Payment successful but booking not done

My name is Paras Thakur.
Register No. - [protected],
DOB - 04/10/1990
Indos No. - 13NL0536.

I tried to book my arrear paper for cargo stowage and handling on 22nd sept. The fee deduction was successful bt form is not submitted successfully. As indicated on form fillup page that only book after 48 hrs if fees is deducted but form not submitted successfully.
Payment details are below and also attached with the mail.

Refrence id - IGAJLOHMY4
ACCOUNT NUMBER DEBITED - [protected]
CITRUS ref - [protected]
Amount - INR 670.00
DEBIT BRANCH - CHITAIPUR
DATE - 22 SEPT 2020
TIME - 19:53 IST