Submit a Complaint
Banks
Citrus Payment Solutions

[Resolved]  Citrus Payment Solutions — payment was done for comedk exam got deducted

It is about the comedk exam application form payment. When i was paying for the form i opt for upi and used gpay to pay the application form fee that is 1600rs.
I got the message with a request of citrus solutions pvt ltd. And agree to pay and from there i pay 1600 rs which was deducted from the account but the application shows unsuccessful payment. I checked out again but the problem remains there.
Have a look and let me know what is the status and refund the money if the transaction was failed so that i can submit my exam form

Transaction details:

Upi transaction id:[protected]
Account holder name: amrit kumar
Amount: 1600rs
+3 photos
Was this information helpful?
No (0)
Yes (0)
Apr 28, 2020
Complaint marked as Resolved 
The refund is processed in my account thank you citrus team
Apr 23, 2020
Updated by Amritkumar2012 Hello sir/madam. I am waiting for your reply.
Kindly respond to my complaint and reply for the issue.
Apr 24, 2020
Updated by Amritkumar2012 Hello sir/madam. Neither my application is being submitted cause payment was unsuccessful however amount was deducted and nor i get any refund so that i can submit the application form. I had submitted all the necessary payment proof and also unsuccessful payment proof form the application side then why their is no response form your side.
I am not asking any other's money right then why my issue is being ignored.
If any updates are there then you can update me the same. So kindly respond and reply ASAP.
Verified Support
Apr 24, 2020
Citrus Payment Solutions Customer Care's response Hi Amrit,

Apologies for the inconvenience caused.

As checked, the following transaction has been reversed on 23/04/2020 via source transaction id UPI[protected]. You will receive the amount in your source account within 5-7 working days.

Regards,
Team Citrus
Complaint comments 
Add a Comment

Related Citrus Payment Solutions reviews

[Resolved]Citrus Payment Solutions - Citrus Payment Solutions ticket booking Return back money[Resolved]Citrus Payment Solutions - Citrus Payment Solutions Return back money[Resolved]Citrus Payment Solutions - Online payment successfully completed but recover is not receive1[Resolved]Citrus Payment Solutions - Regarding DMRC smart card recharge[Resolved]Citrus Payment Solutions - Online failed payment
View all 2969 Citrus Payment Solutions Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    View all 2969 Citrus Payment Solutions reviews & complaints
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information