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Citrus Payment Solutions — Payment was successful but not received by Zara

I made a payment to Zara for a hand bag through gpay. The payment was successful but was not recieved by Zara. The payment page in Zara app still show payment pending status. The UPI transaction ID[protected]. Please resolve it asap.
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Oct 11, 2020
Updated by VishKaka The payment still shows pending. Please resolve it.

Oct 11, 2020
Updated by VishKaka The payment still shows pending. Please resolve it.

Oct 12, 2020
Updated by VishKaka The payment now shows canceled whereas my account has already been debited with Rs 2290. I just want my refund now asap.

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The refund of Rs 2280 has not been recieved as yet and it's been two days. Please look into the matter. Thanks.

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