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Citrus Payment Solutions — Payu Id - [protected] please settle my amount

I am new with citrus & it's been a month i have received the payment through website and still i haven't received my payout i have been dropping so many emails nd queries but no one responses correctly they say they will get back to me but when i dont know...i have waited for hell alot of time n now i think its useless to use payu if 1 payment u are doing this all ..how will u successfully b able to help me other payouts. Please settle my amount please

Payu Id - 11036651489 please settle my amount
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    Customer satisfaction rating
    68%
    Complaints
    1868
    Pending
    139
    Resolved
    1228
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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