[Resolved] Citrus Payment Solutions — Refund as soon possible

Eliza Techi Tara

Dec 7, 2021

Address:

New Delhi Safdarjung enclave Arjun Nagar

I had placed an order on Zara on 6th
December 2021 & the payment mode selected
was UPI. I had made payment through
GooglePay & gateway partner of Zara is Citrus
Solutions Pvt. Ltd.
Now the payment is debited from my account but was not made through, payment was struck.
I request you to please refund my 1st payment made of 2, 990 As Soon As Possible

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Dec 8, 2021

Complaint marked as Resolved

had placed an order on Zara on 6th December 2021 & the payment mode selected was UPI. I had made payment through GooglePay & gateway partner of Zara is Citrus Solutions Pvt. Ltd. Now the payment is debited from my account but was not made through, payment was struck. I request you to please refund my 1st payment made of 2, 990 As Soon As Possible

Dec 07, 2021

Updated by Eliza Techi Tara I had placed an order on Zara on 6th December 2021 & the payment mode selected
was UPI. I had made payment through
GooglePay & gateway partner of Zara is Citrus
Solutions Pvt. Ltd.
Now the payment is debited from my account but was not made through, payment was struck. I request you to please refund my 1st payment made of 2, 990 As Soon As Possible

Verified Support

Dec 09, 2021

Citrus Payment Solutions Customer Care's response Hi,

We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected]
processed on[protected] for Rs. 2990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required.

Regards,
Citrus Support Team

[Resolved] Citrus Payment Solutions — Refund as soon possible

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