Citrus Payment Solutions — Refund for order placed on Zara

Citrus Payment Solutions — Refund for order placed on Zara

P Phyllis26 Jul 1, 2021 Jul 14, 2021 This thread was updated on Jul 14, 2021

Hi. I placed an order on Zara on June 30, and made the payment of ₹4980. However, the order got cancelled despite the money being debited from my account. Kindly refund my money asap. I’ve attached the transaction details. +1 photos Was this information helpful? No (0) Yes (0)
Verified Support Jul 02, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 01/07/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus Jul 07, 2021 Updated by Phyllis26 Hi. I haven’t received the payment as it. Does it normally take this long? Jul 08, 2021 Updated by Phyllis26 Hi. Could you kindly update the status of the refund. Thank you. Jul 09, 2021 Updated by Phyllis26 Hi. I haven’t received the refund. Kindly respond to my query. Thank you. Jul 12, 2021 Updated by Phyllis26 Hi. I STILL haven’t received the refund. Kindly respond. Thank you. Jul 14, 2021 Updated by Phyllis26 Hi. It’s been more that “5-7” days, and my money hasn’t been credited yet. Has it been initiated from your end? I expect a response otherwise I’ll have to resort to other legal measures.
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