I was placing an order on zara india online today which is 15/12/2021 and had opted for payment via upi.
I then did the payment through phonepe for
which zara had used citrus payment gateway.
I did the transaction via SBI account in phonepe and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it
keep pending
I haven't been initiated a refund.
Please, Kindly check my concern and give me refund as soon as possible. And i have attached the proof of payment made to Citrus solutions
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