[Resolved] Citrus Payment Solutions — Refund of cancelled order with Zara not yet received
J
JinalR
from Powai, Maharashtra
I had placed an order with Zara on 7th Dec and had to immediately cancel it fue to some problem. As informed by Zara refund was processed by them. Screenshot of the same attached but i have not received the same amount in my account so please credit the same at the earliest
Hi! As I can check we are already addressing your concern on our Twitter page. Request you to maintain one channel of communication in order to avoid delay in resolution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Regards,
Team Citrus