Citrus Payment Solutions — Refund of failed transaction No. D[protected]

Dear Sir,
Today (03/02/2021) while booking the safari my money got deducted from my Axis bank account but transaction is not successful. the transaction No. is D[protected]
Kindly refund my amount as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,

We are unable to trace any transaction with the provided details. Please share the below details to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Details of Axis Bank transaction is:

03 Feb 2021 INB/[protected]/EDUQFIX(CCAVENUE)/Null 3, 080.00

Email id: [protected]@yahoo.com
Mobile:[protected]
Transaction type: Internet banking

Citrus Payment Solutions Customer Care's response, Feb 6, 2021
Verified Support
Hi,

Please check and confirm if the transaction was made via Citrus or CC avenue.

Regards,
Citrus Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information