[Resolved]  Citrus Payment Solutions — refund of money o[censored]nsuccessful transaction of comedk application form

Hello i, m abhijeet. On 7th march 2020 i was making payment for my comedk 2020 appliaction form, i tried twice both the times 1600 rupees got detucted from my bank account but when i re logged in on comedk portal it says my transaction was unsuccessful. I waited for a day for refund but neither my payment become successful on comedk portal nor i got refund.

Please help me in geeting my 3200 rupees back.

Name :abhijeet kumar keshri
Comedk application no : hcu036385
Mobile no and email used for transaction: [protected]
[protected]@gmail.com
First six digit of debit card: 652163
Last four digit of debit card: 4641

Thank you
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Apr 14, 2020
Complaint marked as Resolved 
Mar 09, 2020
Updated by Abhijeet121
Kindly take action on it as soon as possible

Verified Support
Mar 11, 2020
Citrus Payment Solutions Customer Care's response
Hey, These both are successful TXN via Citrus Txn IdOL[protected] and OL[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly to get the status at their end.

Regards
Team Citrus
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