[Resolved] Citrus Payment Solutions — Refund of paid Amount.

Vinod Kr.Singh

from Ramnagar, Uttar Pradesh

Website:

upbed.nic.in/Default.aspx

Sir,
I have paid Rs. 1000.00 o[censored]P B.Ed. Application Fee for my daughter Arpita Singh Registration No.[protected] through Bank of Baroda Debit Card on 29.03.2017 on 20.49 PM. The payment has made success and Amount Rs.1002.88 is debited from my account. But submission of Application Form o[censored]P B. Ed. the Payment and Transaction ID was not showing. Due to last date of submitting the fee is 31.03.2017 for the Application Form I have paid Application Fee again through my Debit Card on 31.03.2017 on10.12AM. But the Payment of 29.03.2017 is not credited in my account. So, Kindly please refund the Rs.1000.00 in my account as soon as possible.
Thanking
From:
Vinod Kumar Singh
F/O Arpita Singh
Registration No.[protected]

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Oct 7, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Comments

arpit moi

from Coimbatore, Tamil Nadu

Hey, while payment on given link www.exam.ignou.ac.in amount successfully deducted from my account but error message display in citrus return page.

Here is other details:
Transaction Ref No. - [protected] on dated 28th March 2017 at around 6:30pm.

Please do the needful as soon as possible. Thank you.

Regards,
Arpit Amos Moi Masih

saumya tiwari 84

from Ludhiana, Punjab

I have the payment last night to ignou 6500. but fee status is still pending. i have received the msg from icici bank that you account has been debited with 6500. so please tell me how to solve this problem.
saumya.
[protected]

wasim780