[Resolved]  Citrus Payment Solutions — Refund on deduction

I placed order on zara app and made a payment via Upi on 25th october 2021, 8:25 Am.

But zara did not received amount and order got cancelled and money got deducted.

I am attaching the photos of the same, please help me for the refund.

Thank you
+2 photos
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Dec 2, 2021
Complaint marked as Resolved 
Verified Support
Oct 30, 2021
Citrus Payment Solutions Customer Care's response
Hi!

As checked, this transaction was reversed on 26/10/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
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