[Resolved] Citrus Payment Solutions — refund transaction failed amount

mcsgaya

from Samastipur, Bihar

Address:

Gaya, Bihar, 824236

The following transaction regarding d. El. Ed admission through nios have been failed but amount deducted from my account-
1. Date-22.09.17, ref no.[protected]igacbkegb8, amount-4510
2. Date-29.09.17, ref no.[protected]igacciqme4, amount-4510
3. Date-30.09.17, ref no.[protected]igaccojbi1, amount-4510
4. Date-30.09.17, ref no.[protected]igaccokdw9, amount-4510

Please refund above amount to my account - name-amit kumar ranjan, ac no-[protected], ifsc sbin0011807

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Dec 4, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

We would like to inform you that the TXN [protected], [protected], [protected] and [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team.