[Resolved] Citrus Payment Solutions — regarding d el ed admission through at nios payment not made

from Raha, Assam

Address:	781349
Website:	dled.nios.ac.in

Dear sir,
I did pay rs 4453 and rs 4453 by my debit card twice for admission in d el ed though nios portal on 28/09/2017. I did it twice because of not showing my payment status not made. Again i tried it through net banking having the net banking reference no [protected]citrus/niospub[protected].
My payment status to be "payment completed" against my d. El. Ed ref no d[protected] and return my two transaction amount that to be credited in my bank account. A screen shot is given as attachement.

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Nov 5, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

Thank you for contacting Citrus!

Your transaction id's [protected] processed on[protected] for 4511.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Thanks and Regards,
Citrus Support Team