[Resolved]  Citrus Payment Solutions — regarding non payment of bill (narration [protected], cheque no./ref. no.[protected]

Vide cheque no./ref. No.[protected], dated 7th sept.2020 a sum of 3327 inr was supposed to be paid as water bill to hsvp via payment gateway issued by hsvp i. E. Citruseasypay. The money was deducted from my hdfc account [protected] but was not received by hsvp.

After multiple emails to citrus easy pay on their mentioned email contact i. E. [protected]@payu.in, i have received absolutely no revert nor have i got my money back.

Double checked the payment has been made by my bank but has not been transferred to hsvp. Checked with both hdfc and hsvp.

Please support.