[Resolved]  Citrus Payment Solutions — regarding payment gateway

I made a transaction to my digital tv. My amount has been deducted from my wallet but the amount has not yet been transferred to my wallet. I just don't understand what is the problem. And even the ui is so worse that it doesn't enables the user to enter the query. My digital tv is getting expired today. So i request u to kindly process my transaction as soon as possible before end of the day today.
Earlier also i made so many transactions this didn't happened and even if it happened the money was transferred back within minutes.
Cheque reference number:[protected]
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Jul 9, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Jun 08, 2018
Updated by Rashmi Semwal
an email has also been sent to [protected]@citruspay.com.
kindly find my other details from there
Jun 08, 2018
Updated by Rashmi Semwal
This is just a payment gateway right? So how come it would be impacted through weekends or weekdays I just don't get this..kindly make it before end of the day today
Verified Support
Jun 08, 2018
Citrus Payment Solutions Customer Care's response
Hi,

Your concern has already been addressed over the email sent by you under the case number 02963165. Revert to the same for any more help or support.

Regards,
Citrus Support Team
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