[Resolved] Citrus Payment Solutions — Regarding payment refund | |||||
Dear sir, This is Faizal Shaikh customer id :- 1520516. Today I was trying to renew my broadband connection plan through online and renewal amount was 6325/- INR. I completed payment process and at the same time session was expired so I tried again and second time I have received hatchway online payment receipt. But now the issue is 6325 /- deducted twice from my account. Kindly advice what should I do next ? here I have attached the screen shot of bank SMS Contact number +91 [protected] Was this information helpful? | |||||
Feb 3, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Citrus Payment Solutions Customer Care's response Hi Faizal, We would like to inform you that the Merchant Txn ids -CTX[protected] and CTX[protected] are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |||||
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