Citrus Payment Solutions — Regarding refund of excess debited amount .

Citrus Payment Solutions — Regarding refund of excess debited amount .

A arunbhuj Dec 31, 2022 Jan 3, 2023 This thread was updated on Jan 3, 2023

I had used a ICICI Bank credit card to pay ICICI prudential policy on 21/12/2022 of amount Rs. 20000/-. The first payment of Rs. 20000/- was failed and second payment of Rs. 20000/- was successful. A total of Rs. 40000/- was deducted from my credit card and till date excess amount of Rs. 20000/- was not returned. I had communicated the ICICI bank credit card customer care and they advice me to communicate the payment merchant. Please resolved my problem as earliest as possible. Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Jan 3, 2023

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.

Regards,
Team Citrus