[Resolved] Citrus Payment Solutions — Regarding upi payment for purchase from zara but order not received

[Resolved] Citrus Payment Solutions — Regarding upi payment for purchase from zara but order not received

A Ashutoshdubey98 Jun 21, 2021 Jun 22, 2021 This thread was updated on Jun 22, 2021

Hi. I placed an order on zara on 20th june 2021 and paid via upi to citrus solutions pvt ltd. an amount of 1280 was deducted from my account but there was no order received by zara and it has been canceled. Kindly look into it and proceed with the refund at the earliest. Thank you +1 photos Was this information helpful? No (0) Yes (1)
Aug 13, 2021 Complaint marked as Resolved Verified Support Jun 22, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 1280.00 INR was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday, and bank holidays) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team
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