[Resolved] Citrus Payment Solutions — releasing the hold money | |
Hello, My name is pankaj kumar. I have made 4 transactions through citrus so i got rs. 44500 money from your side. So you called me to pay back your money and i said you can debit money from my account as they credited. So you put the money on hold. But now rs. 44500 money is in hold from my account because of you. So total hold amount is 89000. Rs.44000 belongs to some firm citrus (You), and rest of the money 44500 is mine which is on hold. Kindly release all the money so that citrus and me can do our needful. If there is any need from my side call me on [protected]. Please help me asap. Regards, Pankaj Was this information helpful? | |
Jun 30, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support May 30, 2018 Citrus Payment Solutions Customer Care's response Hi Pankaj, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Could you please arrange a call for me from your side to my number [protected]/[protected]