Citrus Payment Solutions — Request

I was placing an order of 50000rs on 1xbet ...1xbet use citrus payment solution gateway so amount deducted from my account but not reached to 1xbet account ...so 1xbet cancelled my order now I request you to refund my debited amount.i am enclosing screenshot of that transaction
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Verified Support
Sep 27, 2021
Citrus Payment Solutions Customer Care's response
Hi!

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant Paygate India Private education directly to get the status at their end.

Regards,
Team Citrus

Sep 27, 2021
Updated by Abhi4340
How to contact them please do needful from your side it is possible
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