[Resolved]  Citrus Payment Solutions — rs 4063/- debited from axis bank but goair ticket not booked

PL. REFER FOUR PNR i.e. S4IWMI, W8WNJZ, KFHVJR and EY9U3A. AIR TICKET FROM BHUBANESWAR TO MUMBAI For[protected].
Against above PNR my payment of Rs 4063/- debited from AXIS Bank through Citrus Payment and No ticket has been confirmed.
Pl. refer transaction id.[protected] dt. 5-2-2020. Prn No. [protected]/ 5-2-2020 and arrange to Refund Rs 4063/-

Thanks & Regards,

Bhabani S. Mishra
Mob-[protected]
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Mar 22, 2020
Complaint marked as Resolved 
Verified Support
Feb 17, 2020
Citrus Payment Solutions Customer Care's response
Hi,

Your transaction with the Citrus ID: OL[protected] processed on[protected] for Rs. 4063/- was successful at our end.

For any concern regarding Services /Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - KFHVJR_91791198 in order to get the status at their end.

Regards,
Citrus Support Team
Complaint comments 

Comments

I have payment to HP gas agency through Citrus but not received to HP gas agency please find attachment for transation details . please refund my amount on my account.
Payment not received. HP Ashirwad gas agency
My name Shekhar P Jadhav
Mob. [protected]

Citrus Payment Solutions Customer Care's response, Feb 24, 2020
Verified Support
Hi,

Your transaction with the Citrus ID: OL6401448763714431981 processed on 17-02-2020 or Rs. 865.22 was successful.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 20170206472650.

Regards,
Citrus Support Team

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