Citrus Payment Solutions — Rs 750/- Debited from my account, but not Credited

I was doing an online transection on
06/06/2022 from my SBI account of Rs. 750/- to deposit exam fee of my son at shoolini university. The amount had been deducted from my account but not credited to the shoolini university and not refunded to my account till date.
Citrus Ref- [protected].
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Jul 28, 2022
Updated by GRajbanshi
Till date not solved
Jul 28, 2022
Updated by GRajbanshi
Transfer INB Citrus Payment Solutions, Ref No. [protected]/GANSHWHM9, Transection ID [protected], dated. 06/06/2022 18.06.633
Rs. 750/- still not refund.
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