Citrus Payment Solutions — Still haven't received my refund from Zara

Address:3rd Floor, Viraj Building, SV Road, Khar (West) Mumbai Mumbai City District Maharashtra India - 400052

My Zara order was returned back in late November and the refund was processed by Zara on 5 December and should have been in my account within 14 days but it has been around 2 months yet my refund is still not in my account. The transaction ID which Zara customer care gave me is OL[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,

Please help us with the needful citrus ID and transaction date for assistance.

Regards
Team PayU

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information