Hello there... My name is suraj mishra... I made a transaction of rs 1000 on[protected].. I was depositing this amount in my kotak bank account... I made my transaction from my another debit card from another bank... And after initiating my transaction no money deposited on my account but got deducted from my second account... I am attaching the snapshot of msg i got from my bank.
Thankyou
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Apr 26, 2018
Complaint marked as Resolved
Citrus Payment Solutions customer support has been notified about the posted complaint.
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
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