Citrus Payment Solutions — Transaction failure through citruseazypay

While filling the registrationform for IPMIIM-ROHTAK on 21/03/2021, I submitted the registration fees of Rs.3890/- thru HDFC netbanking via CITRUSEAZYPAY.
Though the amount was debited from my account the form was not submitted as immediately after deduction there was a msg on screen saying sorry for inconvenience and you can again continue transaction some other time etc.etc.
Please get my money refunded back in my account as soon as possible.
In bank statement [protected] is mentioned in narration
And [protected] is mentioned as ref no.
Screenshot of bank statement attached for your ref
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Mar 25, 2021
Updated by Raghav Sahi MS 5743
Hi, Kindly update on status of my complaint
Mar 26, 2021
Updated by Raghav Sahi MS 5743
Kindly refund my money without any further delay
Mar 27, 2021
Updated by Raghav Sahi MS 5743
By when can I expect my refund kindly revert
Apr 03, 2021
Updated by Raghav Sahi MS 5743
Citrus Payment Solutions are the most incompetent and unprofessional in there work. It is surprising that despite there ridiculous behavior still they are associated with some big names as there gateways.
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Kindly revert on status of my refund.

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