Citrus Payment Solutions — Transaction Id.[protected] GAMPAUPZ7 dt. 10/12/21 for Rs.1010/

Citrus Payment Solutions — Transaction Id.[protected] GAMPAUPZ7 dt. 10/12/21 for Rs.1010/

D d p mahla Dec 12, 2021 Dec 13, 2021 This thread was updated on Dec 13, 2021

The above payment for Water Bill of HSVP has not being reflected at destination even after two days .Though Payment was successful at bank but there seems to be server problem after that as the payment invoice was not generated . Kindly look into for early resolution . Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Dec 13, 2021

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.

• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team