Citrus Payment Solutions — Unable to withdraw my money

Mohan Aitha
12-108/1 velisala vari veedi
Kodad, Telangana-508206
[protected]

Consumer Affairs Department

Dear Sir/Madam,

I am writing to express my disappointment with the service that I have received from your company. On 23-september2022, I deposited 2000Rs to my Citrus Pay wallet and have been unable to withdraw the money.

I have followed all the necessary steps to withdraw the money, including verifying my Citrus Pay wallet and ensuring that I have sufficient funds to cover the withdrawal amount. However, I have not been able to complete the transaction and receive my money.

This issue has caused me a great deal of inconvenience and frustration. I trusted your company to provide me with a reliable digital wallet service, but I have been let down.

I would like to request that your company takes immediate action to resolve this issue and ensure that I am able to withdraw my money without further delay. I also request that your company provides compensation for the inconvenience caused.

I hope to receive a prompt response to my complaint and a resolution to the issue.

Sincerely,

Mohan Aitha