[Resolved] Citrus Payment Solutions — Unsuccessful transaction and returns

[Resolved] Citrus Payment Solutions — Unsuccessful transaction and returns

R Ratnesh671997 from Jabalpur, Madhya Pradesh Dec 1, 2021 Dec 2, 2021 This thread was updated on Dec 2, 2021

I made a payment on the ZARA mobile application using UPI, the payment was successfull and the amount was debited from my bank account but it was not received by ZARA and hence my order was cancelled. Please initiate a refund immediately. Receipt is attached below. Date : 26/11/2021 App: ZARA amount : rupees 2084 Name: Ratnesh Singh mobile : [protected] email: [protected]@gmail.com +1 photos Was this information helpful? No (0) Yes (0)
Jan 8, 2022 Complaint marked as Resolved Verified Support Dec 02, 2021 Citrus Payment Solutions Customer Care's response Hi! As checked, this transaction is reversed on 19/11/2021. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus Verified Support Dec 02, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the hassle. As checked, this transaction is reversed on 29/11/2021. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus
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