[Resolved]  Citrus Payment Solutions — without my knowledge you take more than 65000

Address:Chennai, Tamil Nadu, 600050
Website:[email protected]

First complaint : sir i transferred citrus wallet amount of rs.5000 to my bank account on 12/08/2017, transaction number - txn id : ctx[protected]
Ref id : 2228351. Message i received that for money transfer to bank will take two days time. More than six days went, still now i did not received in my account. I gave ecs to other party, i expected this amount will tally but ecs return and charged me for non maintenance in bank. Iam using more than 18 years in this bank, this is first time i got black mark. Please check and do the need full.

Second complaint:from citrus you called me and told will solve problem but instead of that you have taken 65000. How nicely cheating, you called in this number - [protected]

My contact number - [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 18, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Citrus Payment Solutions Customer Care's response
Hi,

Please note that you have withdrawn the amount more than the monthly permissible limit. Hence the same has been refunded to the source account. Same shall reflect in the account within 7 to 10 bank working days.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information