Citrus Payment Solutions — Yet another day and no response and refund

Citrus Payment Solutions — Yet another day and no response and refund

V Vaibhavi Gunjal

Citrus payment solutions I will legit file a police complaint for fraudulent activity now. I want my refund as soon as possible!!! Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi!

Apologies for the inconvenience.

As informed earlier, this is a failed transaction and amount for same has been refunded on 23/11/2020 via RRN[protected]. Please contact your issuing bank for further assistance.

Regards,
Team Citrus

Vaibhavi Gunjal's [Complaint's author] reply, Dec 2, 2020

This is not what I am asking. If you have refunded then where is the money???? It lost its way to my account?

Usha_kom

I will also file a complaint. They are asking for a minimum balance of 10, 000 for my amount to be credited to my account. Like wtf!

Vaibhavi Gunjal's [Complaint's author] reply, Dec 4, 2020

Seriously!!!

Usha_kom

And they citied it as an RBI rule. LOL.

Anusha63's reply, Dec 26, 2020

How did u contact them ?