[Resolved]  Citrus Payment Solutions — Zara money deducted, kindly refund

I had made a complaint with you but after sometime, you stopped responding to it. I had made a purchase with Zara on 30 June. My money was deducted but neither has the refund been initiated nor have you been responding to the complaint. You had asked me to mail my particulars used during the transaction to [protected]@payu.in and I did, but I haven’t heard from you since. Kindly initiate the refund.
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Aug 12, 2021
Complaint marked as Resolved 
Money has been refunded
Verified Support
Jul 24, 2021
Citrus Payment Solutions Customer Care's response
Hi,

We have raised your concern to our team, they will check and we'll update you on the status at the earliest. We appreciate your patience.

Regards,
Citrus Support Team
Aug 06, 2021
Updated by Ik23
Kindly update me on the status. It’s been more than a month now.
Verified Support
Aug 12, 2021
Citrus Payment Solutions Customer Care's response
Hi,

We apologize for the delay. As per our team, the said transaction was refunded on Dt. 06th July 2021.

Please feel free to reach out for any further assistance.

Regards,
Citrus Support Team
Aug 12, 2021
Updated by Ik23
Yes, thank you
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