[Resolved] Citrus Payment Solutions

[Resolved] Citrus Payment Solutions — Zara online purchase

T Tanisha1097 Aug 14, 2021 Aug 16, 2021 This thread was updated on Aug 16, 2021

Hey I made payment to Zara the payment was successful but it says that no item was purchased what to do +1 photos Was this information helpful? No (0) Yes (0)
Sep 16, 2021 Complaint marked as Resolved Aug 14, 2021 Updated by Tanisha1097 I am also talking to them(Zara online chat) but they close the chat Aug 14, 2021 Updated by Tanisha1097 Please help me out I need a refund asap Aug 14, 2021 Updated by Tanisha1097 Also I don’t know how was this marked as solved it isn’t pls help me Aug 14, 2021 Updated by Tanisha1097 Sir I need my refund back from Zara pls help me out it says that payment pending where as I Hav paid through UPI Aug 15, 2021 Updated by Tanisha1097 I got a call from your customer care saying that they will refund me but unfortunately they made a withdrawal of rs. 4000 I got a call from[protected] Aug 16, 2021 Updated by Tanisha1097 can anyone please guide me what’s happening Verified Support Aug 16, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 4260 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team
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