[Resolved] Citrus Payment Solutions — Zara order

[Resolved] Citrus Payment Solutions — Zara order - amount deducted but not placed

J Jennifertigga Nov 12, 2021 Nov 12, 2021 This thread was updated on Nov 12, 2021

I was purchasing 2items through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money 11, 580 got deducted but my order in the Zara app still shows payment pending and now got canceled. Kindly refund my money. UPI Transaction id is[protected]. Was this information helpful? No (0) Yes (0)
Nov 19, 2021 Complaint marked as Resolved
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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Nov 12, 2021

Verified Support

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus