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Citrus Payment Solutions — Zara order

I have paid ₹3980 to Zara for an online order via UPI. But it has not been placed although my account has been debited. On the app it showed the payment was unsuccessful. Please check and ensure the money is credited back into my account.
My order has been cancelled by zara
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    63%
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    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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