[Resolved] Citrus Payment Solutions — Zara order got canceled

[Resolved] Citrus Payment Solutions — Zara order got canceled

R Richa H jain Nov 17, 2021 Nov 18, 2021 This thread was updated on Nov 18, 2021

I placed a order on 15 November on Zara and opted for payment via upi And then did payment with my upi I’d through paytm for which Zara used citrus payment gateway. And my money got debited from my account but Zara didn’t received the amount. So I tried to cancel the order so that the money refund in my account But didn’t I haven’t been initiated my refund. Kindly check my concern and give me my refund of money at the earliest. Was this information helpful? No (0) Yes (2)
Dec 20, 2021 Complaint marked as Resolved Verified Support Nov 18, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
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