Citrus Payment Solutions — Zara order, payment debited but not received by Zara

Citrus Payment Solutions — Zara order, payment debited but not received by Zara

R Rushali98 from Kolkata, West Bengal Dec 16, 2021 Dec 22, 2021 This thread was updated on Dec 22, 2021

Hi! I placed an order on Zara and paid via UPI, Google pay. My money got debited but Zara didn’t receive the payment and my order was on hold. It showed payment pending. Please look into this and refund my money asap! I have already cancelled the order in hopes to get a refund or something but nothing seems to be happening. Please reach out to me and refund my money back.. +1 photos Was this information helpful? No (0) Yes (0)
Dec 16, 2021 Updated by Rushali98 Please refund the money at the earliest. Dec 16, 2021 Updated by Rushali98 Please reply soon.. this is urgent Verified Support Dec 17, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed on[protected] for Rs. 1790 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Team PayU Dec 22, 2021 Updated by Rushali98 Hi.. have not got the refund yet. Please do check and update me at the earliest.
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