[Resolved] Citrus Payment Solutions — Zara payment deducted but order was cancelled
B
BHAVANA L
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Address:
Indiranagar
Hi,
I have placed an order on Zara and made a payment via UPI through citrus solutions on Gpay.
The amount was deducted but Zara has cancelled the order and I still haven’t received my refund.
We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team