Citrus Payment Solutions — Zara payment deducted yet order not placed
P
Prajakta Pradhan
Sep 19, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
Hi
I made a purchase of ₹2990 (Zara) on 19th September 2021 through UPI Citrus solution. The amount was debited but my order was cancelled. PFA picture, I would like a refund at the earliest. Please take this as a matter o[censored]tmost concern.
We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected]
processed for Rs. 2990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
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We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected]
processed for Rs. 2990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
Regards,
Citrus Support Team